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I have been dealing with Gemma for the last month regarding the lease of a new car. I wanted to send you some feedback.
Gemma has been literally brilliant. I was looking to get a car as soon as possible as I had sold my car and looking to lease. I called a lot of companies to get some comparisons and she was the one person that I felt comfortable with, she had all the necessary details to hand and got back to me in a timely manner to my many questions. The result being that I took delivery of my new car yesterday. It has been a really simple, easy transaction and she has be mindful the whole way through that I didn’t have a car. She made the experience a treat and I would highly recommend her should I hear of anyone looking to do the same.
I work in the events industry where feedback is paramount and I think it important to give credit where credit is due. She is a credit to your company.
Thank you and kind regards
Would just like to say thank you to yourself for the efficient service you provided and all your help with leasing my car, it arrived yesterday and I am really pleased with it!
Merc E220 Coupe Sport
I contacted Best Car Leasing after finding their details via Google. Martin was very helpful and quick to respond, offering a very competitive rate. I'm very happy with my new Mercedes and the service provided by Martin.
This is the first time that I have leased a vehicle and have been very pleased with the exceptional service received from Leaseline and Karlie Day in particular. The whole process was painless from start to finish and I was kept informed throughout. The car was delivered on time and exceeded our expectations. I would highly recommend both Karlie and Leaseline to anyone looking to lease a car either privately or for business and we'll definitely be back when its time for our next vehicle upgrade!
I would like to express my thanks to Gary Beedle at your company. He kept me informed and always returned my email or call within the hour. He is a personable individual who made the buying process a pleasure not a chore. This is excellent customer service. I would also express my thanks to Doug Percy who called me back to make sure I received the car and if everything was satisfactory, again excellent service. Another lease company said I should be careful as the price Leaseline were offering for the Citroen DS Sport was too low, 'they have not included VAT and may find there will be problems ahead, like late delivery or asking for more money'. VAT was included, delivery was on time and no more money was asked for. Sounds like competitive jealousy!
Mercedes C220 Exec SE Auto
Took delivery of our new Mercedes this morning. Really delighted with it!
Thank you for dealing with the arrangements so efficiently. It was very much appreciated.
I recently took out a lease agreement on a new Seat Ibiza with Best Car Leasing Deals and would like to say how pleased I was with the service i recieved. Karlie was very polite and helpful and took great care of me from start to finish. I would to recommend the service to anyone who is interested in leasing a new car.
Many thanks for that information. Happy with the foreign travel cover so
that's not a problem and will let them know in plenty of time.
Thanks again for your wonderful customer service and I look forward to
dealing with you again when it's time for a new car come 2014 :)
All the best.
Mercedes A Class
I am very grateful for the excellent level of professionalism that you showed in handling my contract hire application up to the last detail, I've being leasing cars for the last 5 years through out that period I never experienced such commitment, detailed feedback ,accuracy, friendly approach and valued as a customer from any of the other sale representatives of the companies that i used before, I would like to extend my thanks to your company (BEST CAR LEASING DEALS) for having you as a member of their team wishing all of you to go from strength to strength.
I wish you & your family in particular and all the team in your company in general a merry Xmas and a happy new year.
Mr A Talabani
Dear Mr Kelly,
Thank you so much for your assistance in sourcing and providing my Skoda Yeti recently. You were a tremendous help and your assistance was alway prompt, to the point and most of all useful.
Thanks to you the whole process was smooth and hassle free, which is no mean feat.
Robin de Wreede
Having trawled through several lease-hire websites, I found Best Car Leasing to be very competitively priced.
Karlie Day dealt with my query and my subsequent order in a friendly, efficient manner.
Nothing was too much trouble and all my questions were answered in a timely fashion.
What I also liked was there were no hidden extras and no up-front deposits.
From initial phone call to new car on the drive took less than 3 weeks.
I have no doubt I'll be using these guys again.
Well done and thank you Karlie.
Still grinning like an idiot. Can't believe there's a brand-new car on the drive!
Can i just say we are over the moon with the car although gutted that snow has fallen on it. We tried everything to keep the snow off it but to no avail!!!
Seriously though, just wanted to give you a massive thanks for everything. Your service from start to finish has been nothing short of outstanding. You have always honoured call backs and kept us up to date with everything at every stage and that has been so refreshing.
If there is any kind of online customer satisfaction form we could fill in to advise of your exceptional service then it would be a pleasure completing it.
Once again, 100% thanks for everything and we can go through it all again in 2 years, unless you are area manager by then!!!
Alan and Julie Burns.
Just a quick email to say ‘thank you’ for the service you have provided in relation to my new toy. Love the car, but the way you have kept me informed all the way has been really good. I will certainly recommend you to others.
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