Second order! Exemplary service yet again. Ensuring that everything remained on time with fantastic communications must have been incredibly difficult during the COVID-19 outbreak. However Ben met all my expectations and more during what must have been a stressful period for everyone. I would completely recommend LVM and would not go to anyone else for my future lease car!
Hi Ben, I have been more than delighted with my dealings with you--from the initial contact securing the lease arrangements through to the final delivery of the Sportage car. The was first time involved with leasing a car and your helpful advice and quidance was well received by me. More that pleased to recommended you to family and friends .
BMW M4 Coupe
Morning Jeremy, delivered with no issues thanks and John has asked that I pass on his personal thanks for the smooth processing of this from order to delivery.
Motor Bodies Widness
Would like to pass on my thanks to Saf Zarook for his help in sourcing a great deal for my vehicle and guiding me through the leasing process. Will certainly be back in a few years for my next vehicle. Thanks again.
I've just started my third lease via Ben at LVM and can only say a huge thank you Ben for all your support advice and prompt attention to any issue or queries that arise. Once again I have a really good value lease car that meets my needs very well. I would definitely recommend LVM to any friends or colleagues. Thanks again.
I was introduced to Ben when I was in need of a car fairly quickly. Ben was able to deliver beyond what I could have hoped, providing a great service which resulted in a car arriving within the tight time frame and to the exact specification I had wanted. I would highly recommend using Ben to source your next car.
LVM always provides effective and personalised service. Saf has helped me so much in terms of ensuring I got the right car in the desired timeframe and working with him is always enjoyable and straightforward.
This is the second car I have leased through LVM and have been delighted with the service throughout. Ben Peachey is extremely efficient and attentive and responds to any queries immediately so you know exactly when your new car is going to arrive. I can highly recommend them as a company.
I have not leased a car previously, so was new to the whole thing. However Saf made the whole process so simple. He was fantastic from start to finish and I am extremely happy both with the service he provided and with the car! Thank you, Saf, I will definitely recommend you to others.
I write today to say a big thank you to Matthew Stott for going beyond the pale to get us the car and colour we wanted. It was his gracious professional expertise in wanting to help us that sealed the deal. We left our previous company when within 30 seconds they directed us to an online site to select model. It’s guys like Matthew that would make us come back in the future to deal with your company.
Keep up the good work.
When looking for my new car I had 2 quotes from 2 different companies, however I took a chance (as I didn't know much about LVM) and went with LVM, and I can honestly say that the service I have received from start to finish has been second to none.
The gentleman assigned to me (Gary Beedle) has been amazing, and I cannot thank him enough for everything he has done over the last couple of months, his customer service and attentiveness have been outstanding and I would highly recommend him and this company. I will most certainly be coming back again and again for my new cars,
Thank you Gary and thank you LVM.
We recently received our VW Golf which you arranged. The car is just what we wanted. Your service was excellent from start to finish - securing us a market-leading price, and being incredibly helpful and professional throughout. You typically responded to any questions we had within a matter of minutes - much better customer service than most organisations.
I'll definitely recommend you to others.
I have worked for St. John Ambulance as National Fleet Manager and Vehicle Projects Manager for almost ten years and even prior to my time the organisation used LVM for procurement and funding.
As you would expect we review this relationship regularly and always found them to be best suited to our needs.
LVM have a long standing portfolio of established providers including those who specialise in converted vehicles of the type which make up the majority of our fleet. They provide comparative quotes which we have tested on occasions and they are both timely in their response and competitive.
The people we deal with are attentive and professional and this continues throughout the life of the vehicle agreements and beyond which is very important to us.
I have no hesitation in recommending LVM to you as a supplier, I’m sure that like us, you will find them a valuable long term working partner.
Vehicle Projects Manager
St. John Ambulance
Just a quick email to say thank you for the great service you provided in steering us through the process of leasing a car for the first time. You have been great at providing us with all the information we needed to make an informed decision about choosing the right car for our needs and arranging the lease. Your professionalism and responsiveness throughout the whole process have made leasing the new car straightforward. Thank you for providing such a great service.
If I was asked to give Matthew Stott and LVM a ‘star rating’ it would be 6 out of 5.
The lease car of my choice in the colour of my choice arrived just before 10am on the day I returned to the UK after being in Ghana since October 2016. All the arrangements were made whilst I was in Ghana in a location outside of the capital despite all the connectivity issues and challenges created by the lack of resources we take for granted in the UK.
From beginning to end Jermaine made my experience simple, understandable, smooth and overall flawless. I’d had my eye on the Q2 for months and had been to Audi to get several quotes and quite honestly they were a little bit over what I was willing to pay, and I didn’t really want to compromise on spec either.. I mean who does? After speaking to Jermaine on the phone after 10 minutes I established this man knew his business more than car manufacturers knew their own business! I told him exactly what I was looking for, what spec, what colour, what interior upgrades I wanted, what exterior upgrades I wanted and within minutes he told me several exterior upgrades I could get cheaper elsewhere and it would immediately cut down my cost. I told him how much deposit I wanted to put down and all I had to do was the finance form (this is to make sure you’re eligible to even get the car). Within a few days of emailing it over I was accepted and that’s when the fun began. After this form is done then you can start talking quotes! Jermaine helped me every step of the way and would inform me of every detail so there left no room for ambiguity. I have never met someone so competent in my life that has sold me anything. He and his company are true experts at what they do and deliver nothing but first class service.
I've had dealings with car leasing companies for many years and I am pleased to offer this testimonial based my recent experience with LVM.
Matthew is an asset to your company, he communicated well from start to finish and kept me informed from start to finish and went the extra mile in my estimation.
He answered any queries I had promptly and in great detail and never swerved a question. I applaud his professionalism. I am of course happy with the car and would most certainly come back to lease from your company again.
Very well done!
I was recommended LVM by my partner and family as they have frequently leased cars via Ben and have had received excellent service.
The minute we got in touch with Ben he promptly sent us across some excellent cars that fit our budget and once I selected the car made the paperwork process easy. Now the car has arrived I couldn’t be happier.
I would definitely recommended LVM to family and friends and give them Bens contact details as he is an asset to company and delivers excellent customer service.
Lovely, really happy and great service, will always come back to you guys.
Dans Luxury Travel Ltd.
Special thanks to Martin for organising my lease car with such efficiency and professionalism. I love my new motor. Great customer service throughout, I will have no hesitation in recommending you to friends and colleagues. I will be in touch again once my current contract expires! Thanks again, Carole.
BMW 4 Series
Used Ben @ LVM for my last two BMW cars, not only were the lease prices very competitive but the level of communication throughout the transaction from initial enquiry through to delivery was superb. Whenever I asked for an alternative quote for a change of model or an extended contract Ben responded by return. He even replied to my emails during the weekend! The car was delivered yesterday (on time) and although he was on holiday Ben sent me an email asking if the car was delivered OK and did it live up to my expectations - yes on both accounts.
I would have no hesitation in recommending this company to anyone looking for a good price and excellent customer service.
We recently used LVM to source HCS Safety the best deals on a variety of vehicles. Nothing was too much trouble and we never felt pressurised to choose. Ben dealt both directly with myself and a number of the team to ensure we had the right vehicles and deals for us. After sales care has also been excellent. I would recommend them to anyone without hesitation.
Paul Cook - HCS Safety Ltd.
I am writing to say how pleased Mark and I were with the new pick-up that you supplied to us.
At Baker Smith we believe that a company’s reputation depends on service and professionalism and it is a pleasure to work with people who also value these attributes.
You found us the vehicle we wanted with the specification we asked for and in the colour we needed. Most importantly it came in within budget with the exception of one or two tantalising extras that you tempted us with! You then managed to arrange for its delivery within time and organised as much of the paperwork as you could do yourself. The whole experience was easy, quick and free of hassle.
Your firm’s service, professionalism, “unflappability” and depth of knowledge gives me every confidence to recommend you to friends, family and acquaintances in the knowledge that you will do as good a job for them as you did for us. Thank you.
Baker Smith Limited
Good Morning Jeremy
Just to let you know, it arrived at 7:15 this morning! I am very happy.
I would like to say thank you for taking me through this process very simply and easily and apologise for so many questions from me.
Having always dealt with my local Audi dealer to lease my cars, when the time arrived to change my car they seemed incapable of responding to my enquiry and so I searched the internet for an alternative. Having looked at many sites, I came across LVM and after reading their Testimonials I decided to give them a try. I have not been disappointed. Ben Peachey has been extremely efficient and helpful, responding to any questions straight away even when he was on holiday. The whole process has been smooth and trouble free and my new car arrived safely yesterday. Thanks Ben and all your team. I have no hesitation in recommending LVM to anyone who reads these testimonials.
Allen & Allen (Wilmslow) Ltd.
I am now one month into my new Lease (Skoda Superb Estate) and I must say how impressed I am LVM. From initial contact to the delivery of my new vehicle, Martin Henderson was fantastic! His customer relationship management skills are exemplary. I would have no hesitation at all in contacting Martin again for my renewal. Great work all round LVM, highly recommended!
Fantastic service from start to finish. Can't recommend the company highly enough. Dealing with Ben Peachey was stress free as he kept me up to date throughout the whole process. Nice to sit back and let someone else do all the work for you!
I certainly didn't make it easy for him, given I wasn't really sure what car I wanted! However he was patient and found the perfect deal.
Many thanks for everything!
I have just leased a car via LVM - Best Car Leading Deals and this was organised through a friend (Martin Henderson) who is one of their consultants.
As LVM has access to every make and model of car and van, I was given lots of highly cost effective options and from the quoting stage right through to delivery, it has been a swift, professional and no pressure experience, nothing was an issue, and I was given all the support that I could ask for.
Awesome guy, with awesome rates and awesome service.
From selection of my new car to delivery I was kept informed of progress regularly. The delivery was on time despite treacherous bad weather. The collection of my old vehicle was delayed by the collection agents but didn't cause me any inconvenience at all. Always superb service from Saf and LVM team.
Towards the end of last year, I mentioned that I was looking for a replacement car for 2018. Your website allowed me instant access to assess a variety of timescales, budget, types of cars and availability. It was simple and easy way to navigate and a superb way to view cars.
Once I made my choice, you produced a breakdown of options to consider which was most valuable.
I found the whole process of leasing a car to be a joy and now an even bigger joy driving my new car (Toyota CH-R). It is largely down to your tenacity and attention to detail, ensuring I had all the right information.
It is without reservation that I am more than happy to recommend you to all my work associates, friends and family.
To anyone contemplating a lease car, I cannot recommend Ben Peachey highly enough. I have seldom come across someone so prompt in his replies, so quick with answers and so helpful with advice. I have leased through him twice and would not consider going anywhere else. Both times he provided an unbeatable deal but, what is almost more important, he made the whole process completely painless. I rarely had to wait more than an hour or two for a reply from him - whenever I emailed him (although Ben you really shouldn't be working at 9.30pm, nice though it was to get an immediate reply). Definitely the cheapest and easiest way to get into a new car. Best wishes, Simon
Mercedes A Class
Just a quick word to say how easy you made it for me to find , secure and deal with all of the admin on my new Mercedes. As I have only had a company car for the last 35 years this process is new to me and you made it seamless.
Many thanks, I will be back.
Range Rover Sport
I have used Ben for a number of years for leasing my cars. He's always been unbeatable in quotes against other suppliers. However, more than that, he has always been the ultimate professional at all times and very patient with me when I have asked for numerous quotes every which way.
I just wanted to let you know how impressed Mrs N and I are with the deal and service you have provided with souring a new larger family car for us.
For the consumer the difference between PCP, leasing, hire purchase and so on can be confusing. Whilst assisting in identifying the correct vehicle for us, you were also able to identify and explain the benefits of the financial options available.
As you know we had also been quoted by a main dealer for the vehicle we chose to go for and your deal simply blew them out of the water and was over £100 a month cheaper based on a similar deposit. WHAT A DEAL!!!!
Furthermore, as you know we both work in an industry that struggles with an historic image problem and I can confirm you are certainly one of the good guys.
I cannot fault Ben Peachey @ LVM. I would highly recommend him for any future leasing requirements. This is the second vehicle I've leased through LVM with Ben and he has been brilliant on both occasions. LVM provide the most competitive prices around, add this to Bens friendly, knowledgeable & professional approach and the conclusion is that it has been a pleasure dealing with both LVM & Ben. Nothing is too much trouble and I always get a swift response to any queries. Thank you once again for another pleasant experience!
I've always leased through main dealers assuming this was the best way. I came across LVM by accident but I'm really pleased I did. Jermaine was fantastic - doing his utmost to find me exactly what I wanted and not trying to sell me other options simply because it made his job easier. The monthly cost was far lower than the same car would have cost me from a dealership and the service was second to none. Thank you again for your patience Jermaine! Speak to you in a few years.
I'd just like to say that we are absolutely delighted with our new car and cannot thank you enough for the class of service you've provided throughout the process.
In a world where customer service appears of little value to many businesses, you clearly are outstanding. Your response times are exceptional and everything happened as and when you said it would.
You've managed to exceed every single expectation. Well done and thank you.
See you in three years!
I had intended to call you on Monday to thank you for all your help and excellent assistance in firstly
sourcing the car given the high interest in the car model at the time and the superb customer service,
keeping me informed of the process from start to finish.
Delighted with the car and the delivery went really well thanks.
I'll most certainly recommend your services to friends, family and colleagues alike.
Thanks again and best regards
Ben has handled all our fleet cars for the last 6 years or so and dealing with him has always been a dream. I am busy doing my day job and Ben is always there to make sure that getting a car doesnt become any more trouble than it needs to be.
Ogo Mkparu (Global House Estates Ltd.)
Mercedes C Class
This is the first time ever leasing a vehicle, I thank you for making the process quick and simple, from quote to multiple quotes to finally having the car delivered. You have been patient and very responsive even when you are away. There are no questions you cannot answer and when you really cannot you will point me to the right direction. You have gone above and beyond and for this I thank you. Definitely will recommend to anyone looking to lease.
All the best,
Mercedes A Class
Good morning Martin
I just wanted to let you know that the car has arrived and it is absolutely fabulous. I am so happy and I cannot put into words how grateful I am for you assistance, for your time, effort and countless emails. You are a credit to your company and I am eternally grateful for all you have done.
Have a great week
Mercedes C Class
Really helpful, friendly and professional service. Ben seems to be contactable 24/7. We received our new Mercedes within 2 weeks of order meaning a smooth replacement of our existing car. LMV's rates seem very competitive with regular great offers on selected vehicles.
Mike Rippington (Contact Security)
Dear Team ,
I just wanted to leave feedback for Ben Peachey. I have just leased a car for the first time. It was such a simple process and has resulted in the delivery of a fab new Seat Ateca. Ben far exceeded my expectations when it came to customer service during this process . His communications at all times , were highly respectful, honest and always prompt. I would have no hesitation in going through this process again nor recommending friends and family to LVM and that confidence is entirely down to Bens professionalism. Thanks so much.
Very recently took out a lease, this was my first time leasing and first time getting a car for that matter! My contact was Saf Zarook, let me start by saying from start to finish Saf has been absolutely incredible. Replied within minutes to my queries and was always there to help. Saf kept me updated during the whole process so I didn't feel in the dark about a thing.
I'm over the moon with the car and the delivery was nice and easy.
I will definitely reccomend my friends and family to LVM and I will most definitely be using them again.
Thank you very much and a massive thank you to Saf, wouldn't of been able to to it without you!
Thank you for your excellent service; the cars arrived yesterday – the delivery drivers were very professional so I am happy with the whole process and would recommend you if the opportunity arises.
I recently leased our 3rd vehicle via LVM - this one was a renewal plus we have another car already on lease. My contact was Ben Peachey and I can't speak highly enough of the service, the vehicle we have leased and the value for money. Ben remembered me from the inital lease (which is great from a customer service point of view), he responded to every email promptly and professionally. He was able to accomodate any changes I requested in terms of the vehicle, the lease length, mileage etc so that I received a vehicle I am really happy with and at terms that matched my needs. I have recommended LVM and Ben to a number of friends and family and I will definitely be returning when this lease is up if not before.
Mercedes A Class
Everything went well with the delivery and the car is lovely. Stuart can best be described as 'speechless'!
The service that you have provided for us has been second to none and we shall certainly be recommending you to all our friends (and hopefully using you again ourselves in the future).
I also know that you were very helpful and tolerant with Stuart before I started joining in - so thank you so much for that as well.
Once again, thanks for everything.
Mercedes A Class
Good Afternoon Jermaine,
First of all I would like to say a huge thank you for all your help in the process on leasing my first car. By far you were offering the best deal and were able to give me everything I wanted from my vehicle and more.
As a company you were very quick in getting the car delivered to me, keeping me updated throughout the whole process with no stress and complete ease.
I had my brand new car within 4 weeks and I am completely thrilled. Truly one of the best experiences I’ve ever had. I look forward to dealing with yourself in the future. Thank you again.
Volkswagen Golf R
All arrived yesterday afternoon without any issue thanks!!
Speak in a few months when I need to replace the Golf R….with another Golf R!!
Thanks again for all your superb usual help! Thanks Gemma…….another great job done for me. Thanks for all your help!!
Hi Ben, I want to say thank you, you made the whole process of leasing a car smooth and hassle free always with a very quick response to e mails. You have kept me informed all the way.I cannot quite believe I have new car in less than 3 weeks. 100% customer satisfaction, service outstanding & competitively priced. I would highly recommend your company to anyone who is interested in leasing a new car.
Ben at LVM has provided 3 leased cars to my family so far and the pirces and service have been second to none
The whole deal from start to finish was administered by Ben in such a prompt and professional manner. Every time I had a question to ask Ben replied so quickly and with all the information I needed. Well done Ben!
Mercedes C Class
Just wanted to say a big thank you for helping me get the car I wanted. I love it so much and grateful you did all you can to fulfil everything I needed in a car. Can't wait to work with you again in the future!
Mercedes A Class
“Thanks Martin, delivery went perfectly and my wife is very happy.
I would like to thank you for your personal attention and help with everything, I have leased cars for the last 10 years and the service that you afforded me was first class, once again thank you.
I wanted to thank you for the very impressive service you have given us from start to finish of this lease hire process. Your level of , professionalism, responsiveness, reliability and sometimes patience (!) have been second to none and you have made the whole process a pleasurable experience. Exceptional service should be recognised and we thank you for yours. We'll be back in touch when our other cars are due for replacement. All the best.
Car has arrived and it's superb, very happy.
Thanks for everything, so pleased with all your help, you've been fantastic help.
Thanks for everything you did, you made it far too easy to get a new car.
This is the first time I've used your company, and it won't be the last. I would like to give exceptional praise to Gemma who was absolutely brilliant in the journey in getting this car after being let down by another supplier. Gemma worked above and beyond her duty and she found a car with the dateline i needed. With people like this in LVM's company I hope your company grows ... Thank you and to anyone reading this, I thoroughly recommend using LVM.
Ben was the best person I have dealt with when it comes to customer service. His speedy and informative replies made the complete experience stress free.
I got a great deal and a great service, I am actively promoting LVM to all my friends and assoiciates.
Simply a pleasure to deal with Ben.
Can't have dream of a better service from start to finish. Very friendly, helpful and professional. I hope that in three years time when I need to choose another car that I can deal again with Martin.
Thanks so much and what a lovely car to drive.
This is it, our new baby -Nissan Qashqai- has arrived! Safe delivery, on time!
I wish to say a very big Thank You to you for a superb customer service! You have been so patient with me, answered all my questions and calm my fears...
We are delighted with the New Arrival!
Once again Thank You for everything.
Mercedes C Class Coupe
I want to thank Ben and the guys at LVM leasing for the unbeleivable deal on my new Mercedes C-Class Coupe! I am absolutely over the moon.
Ben kept me informed throughout and was very helpful in every single way - stress free way of getting a perfect car. Ben found me the best car possible and catered for my Champagne tastes for Beer money!
Many Thanks again Ben!
I have received outstanding service all the way from LVM and in particular Gemma and couldn't be happier with my new car!
I found their prices the most competitive and received the best customer service I think I have ever received! Gemma was always contactable, quickly responded to my questions, always had the answers and always fully explained everything!
I couldn't have asked for more and have already been recommending LVM to all of my friends and family!
Thats great news.
I would like to take the time to say a big thank you for all your help and for an hassle free process. Quick turn around and great communication.
Many thanks once again.
Mercedes CLA 4DR
Just to let you know the new car has been delivered this morning. I'm over the moon with it, thanks again for all your help and a fantastic service!
VW GOLF 2.0TDI 184 GTD DSG 5DR
Just a note to say many thanks for your extremely professional and friendly service in sourcing me a new car, you took all the stress out of the process and delivered a great car.
My first time leasing a new car and the help I received from Gary Beedle was invaluable - nothing was too much trouble, very impressed.
Gary, will call on you again for my next lease deal.
I wonder if I can take a moment of your time to commend one of your staff - Ben Peachey.
My wife and I decided to lease a car a few days ago and, not having done this before, I did some research online and came up with your company. My initial contact was with Ben who explained the system clearly and helped me find the car I was looking for. At each and every stage subsequent to this Ben has replied to my emails within a very short space of time and has made the process far speedier and easy than I could have expected. What has surprised - and impressed - me is that no matter when I email him, he seems to respond. So from my first contact on Friday night at nearly 8pm, through Saturday and on to today when he was still replying well into this evening.
Had my contact with Ben not been so positive I doubt whether I would have felt comfortable in ordering the car quite so speedily. He is clearly an asset to your company and I would like to tell you how much I have appreciated his assistance.
With best wishes,
Simon Jones (Dr)
Dr Simon Jones
Vehicle delivered, thank you very much for your excellent work in sorting it out. Very pleased!
I've received the car today, many thanks for your efforts - I'd honestly given up with leasing agents before yourself.
By far the best i've encountered.
All the best
First class, and I mean first class service from LVM. The communication from my representative (Jermaine) has been second to none. He has kept me firmly in the loop from day one! I couldn't speak more highly of him and LVM.
I'd like to say thank you for this service, I will be recommending them to all my friends and family.
Just wanted to let you know my car has come and in very happy with it 😊. Thanks for all your help!
Just wanted to say thanks for all your help and assistance while we had this car. You were always on hand to answer questions and offer advice and the friendly and efficient service we received from you was second to none.
Dear Mr Percy,
This is a LONG overdue email
I leased a car from your company last year and Gemma Giddings was the adviser that dealt with me I wanted to say how impressed I was with her professionalism and her patience with my constant questions I felt no pressure to lease from yourselves and Ms Giddings couldn't have been more helpful.
I have had my car almost a year now and it has been problem free.
Apologies for the very late e mail. I really should have sent this some months ago It's really important to recognise great service. We are always quick to make complaints known but it is rarer to compliment when customer service is exceptional.
Alison Sally Devito
Alison Sally Devito
First of all, apologies but I'm not sure of your surname otherwise I would have been more formal.
I wanted to pass on how impressed I have been with Ben Peachey recently. My husband and I decided, for the first time, to lease a car and from my inital query to Ben right through to the car being delivered next Monday, he has been patient, helpful and very professional. He has answered every question, no matter how trivial, promptly (often late at night or at weekends), clearly and patiently. I have no doubt that I will lease another car through LVM in the future and will definitely be recommending your firm to others - all due to the excellent level of service from Ben.
My name is Neil Sharp and I am a new customer with your company. This is my first time leasing a car and I have found it a painless experience.
My contact has been Gemma and she has been nothing short of amazing. Gemma has been there for me, from the initial quote, to answering silly questions that I have late on a Saturday night, all the way through to the stage I'm at just now of signing my finance agreement.
Gemma is a fantastic asset to your company and should be recognised for the outstanding work she does, that in my eyes, go way beyond the normal call of duty.
So many thanks to Gemma, and to all within your brilliant company.
Technical question : When I'm sorting out my insurance do l declare LVM as the lease agent or Vauxhall leasing?
Thanks for all your help with this. What could have been quite a stressful process has actually been enjoyable. You should take credit for that!
Hi Mr Percy,
I just wanted to email you to say how incredibly impressed I am at this young lady who has supported me in leasing a car from your organization. Her efficiency has been second to none she has responded to every call, email, fax and offered excellent advice throughout the whole process. The service I have received has been second to none and I will definitely recommend your company to colleagues family and friends alike. It was such a pleasure in this day and age to get such an excellent service and I felt very strongly I needed to let her bosses know.
Senior Care Officer
A big thank you to Doug for arranging the lease on my new DS3. This is the second time I have used LVM and they do not disappoint. Keep up the good work!!!
Mercedes C220 AMG Sport Edition
Just taken delivery of the vehicle – she’s beautiful and completely unblemished of course.
Thank you very much for all your efforts – and the professional manner in which you’ve brought us to this very successful conclusion to my original enquiry.
I’d have no hesitation in recommending you in particular and LVM in general, for future requirements – either from Envirogen – or former colleagues, friends and business acquaintances alike.
I have been dealing with Gemma for the last month regarding the lease of a new car. I wanted to send you some feedback.
Gemma has been literally brilliant. I was looking to get a car as soon as possible as I had sold my car and looking to lease. I called a lot of companies to get some comparisons and she was the one person that I felt comfortable with, she had all the necessary details to hand and got back to me in a timely manner to my many questions. The result being that I took delivery of my new car yesterday. It has been a really simple, easy transaction and she has be mindful the whole way through that I didn’t have a car. She made the experience a treat and I would highly recommend her should I hear of anyone looking to do the same.
I work in the events industry where feedback is paramount and I think it important to give credit where credit is due. She is a credit to your company.
Thank you and kind regards
Would just like to say thank you to yourself for the efficient service you provided and all your help with leasing my car, it arrived yesterday and I am really pleased with it!
Merc E220 Coupe Sport
I contacted Best Car Leasing after finding their details via Google. Martin was very helpful and quick to respond, offering a very competitive rate. I'm very happy with my new Mercedes and the service provided by Martin.
This is the first time that I have leased a vehicle and have been very pleased with the exceptional service received from Leaseline and Karlie Day in particular. The whole process was painless from start to finish and I was kept informed throughout. The car was delivered on time and exceeded our expectations. I would highly recommend both Karlie and Leaseline to anyone looking to lease a car either privately or for business and we'll definitely be back when its time for our next vehicle upgrade!
I would like to express my thanks to Gary Beedle at your company. He kept me informed and always returned my email or call within the hour. He is a personable individual who made the buying process a pleasure not a chore. This is excellent customer service. I would also express my thanks to Doug Percy who called me back to make sure I received the car and if everything was satisfactory, again excellent service. Another lease company said I should be careful as the price Leaseline were offering for the Citroen DS Sport was too low, 'they have not included VAT and may find there will be problems ahead, like late delivery or asking for more money'. VAT was included, delivery was on time and no more money was asked for. Sounds like competitive jealousy!
Mercedes C220 Exec SE Auto
Took delivery of our new Mercedes this morning. Really delighted with it!
Thank you for dealing with the arrangements so efficiently. It was very much appreciated.
I recently took out a lease agreement on a new Seat Ibiza with Best Car Leasing Deals and would like to say how pleased I was with the service i recieved. Karlie was very polite and helpful and took great care of me from start to finish. I would to recommend the service to anyone who is interested in leasing a new car.
Many thanks for that information. Happy with the foreign travel cover so
that's not a problem and will let them know in plenty of time.
Thanks again for your wonderful customer service and I look forward to
dealing with you again when it's time for a new car come 2014 :)
All the best.
Mercedes A Class
I am very grateful for the excellent level of professionalism that you showed in handling my contract hire application up to the last detail, I've being leasing cars for the last 5 years through out that period I never experienced such commitment, detailed feedback ,accuracy, friendly approach and valued as a customer from any of the other sale representatives of the companies that i used before, I would like to extend my thanks to your company (BEST CAR LEASING DEALS) for having you as a member of their team wishing all of you to go from strength to strength.
I wish you & your family in particular and all the team in your company in general a merry Xmas and a happy new year.
Mr A Talabani
Dear Mr Kelly,
Thank you so much for your assistance in sourcing and providing my Skoda Yeti recently. You were a tremendous help and your assistance was alway prompt, to the point and most of all useful.
Thanks to you the whole process was smooth and hassle free, which is no mean feat.
Robin de Wreede
Having trawled through several lease-hire websites, I found Best Car Leasing to be very competitively priced.
Karlie Day dealt with my query and my subsequent order in a friendly, efficient manner.
Nothing was too much trouble and all my questions were answered in a timely fashion.
What I also liked was there were no hidden extras and no up-front deposits.
From initial phone call to new car on the drive took less than 3 weeks.
I have no doubt I'll be using these guys again.
Well done and thank you Karlie.
Still grinning like an idiot. Can't believe there's a brand-new car on the drive!
Can i just say we are over the moon with the car although gutted that snow has fallen on it. We tried everything to keep the snow off it but to no avail!!!
Seriously though, just wanted to give you a massive thanks for everything. Your service from start to finish has been nothing short of outstanding. You have always honoured call backs and kept us up to date with everything at every stage and that has been so refreshing.
If there is any kind of online customer satisfaction form we could fill in to advise of your exceptional service then it would be a pleasure completing it.
Once again, 100% thanks for everything and we can go through it all again in 2 years, unless you are area manager by then!!!
Alan and Julie Burns.
Just a quick email to say ‘thank you’ for the service you have provided in relation to my new toy. Love the car, but the way you have kept me informed all the way has been really good. I will certainly recommend you to others.